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Knowledge Base » Symphony WorkFlows » Installation
WorkFlows 3.5.2 Upgrade - New Install
by SEO IT on March 28, 2017

  • We recommend installing the new client with Administrative rights or as the Administrator
  • The Symphony Workflows 3.5.0 client does NOT need to be uninstalled before you can upgrade to the new client
New Installation Procedure:
  1. Click one of the following links to download Symphony client: 
    1. Symphony WorkFlows 3.5.2
    2. Symphony WorkFlows 3.5.2 (mirror#1)
    3. Symphony WorkFlows 3.5.2 (mirror#2)
  2. Once downloaded, go ahead and right-click and run the executable as the administrator.
    1. workflows352newinstall
  3. If you chose to not uninstall WorkFlows 3.5.0, you will be presented with the following InstallShield Wizard dialog box with the option to choose Install a new instance or Maintain or upgrade an existing instance
    1. workflows352new
    2. Select Maintain or upgrade an existing instance and click Next
  4. A self-extract window will appear and the Workflows installation preparations will begin.upgrade3
  5. Once the files are extracted, WorkFlows will begin installing and may take a few minutes.
  6. Once the installation process completes you will see this final dialog box:upgrade7
  7. Click Finish and WorkFlows will restart.
  8. Go ahead and login normally.
  9. The WorkFlows client update is now complete.  Contact SEO at 1-877-552-4262 or submit a new ticket if you have any issues or see version numbers different from that shown above.
POST-INSTALL NOTES (All customized settings should remain intact):
  • Verify Full Control to the Program Files\Sirsi\JWF directory to WorkFlows users: Article #34
  • Ensure Receipt Printer settings are properly configured: Article #106
  • Ensure Report Session Path is properly configured: Article #104
  • Ensure Tabbed Windows is properly configured (if desired): Article #54
  • Test HotKeys if implemented: Article #110 and Article #111
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