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1-877-552-4262
Knowledge base
General
Advisory Committee
0
FAQs
1
iPad FAQs
Member Forms, Links, and Videos
7
ILL Request Forms
Library, Contact, and Statewide Delivery Information
Niche Academy - Online Catalog Tutorials
Niche Academy - Serving Every Ohioan Staff Tutorials
Original Cataloging Form
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SEO User's Group Meeting (SEOHUG)
1
SEOHUG 2021 Content
How to Articles, Solutions, and Videos
BLUEcloud Analytics
6
BLUEcloud Analytics How to Videos
BLUEcloud Analytics Instructional Guide
How to Create a Personal View in BLUEcloud Analytics
How to Create an E-mail Subscription Through BLUEcloud Analytics
Newsletters
View all 6
Cataloging
25
Add Brief Title Wizard
Call Number and Item Maintenance
Finding Matching Records in CatExpress
Finding Matching Records in the SEO Catalog
GMD List
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Circulation
29
Adding an ILL or Fast Add Brief Title
Bill Reason Policies
Circulation Policy
Emailing Checkout Receipts
Hold Shelf Phone List Report
View all 29
Circulation Managing Users
12
Keeping a User from Being Sent to Debt Collection
Registering a New User
Removing a User with a Credit Account
Removing Unwanted ACTIVE IDs From The User's Record
Replacing a User's Card
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MobileStaff (formerly MobileCirc)
2
MobileStaff Documentation
MobileStaff Kiosk Mode
Monthly Maintenance Reports
6
Missing Maintenance Report
Mending Maintenance Report
Display Maintenance Report
Assumed & Claimed Lost Maintenance Reports
User Holds to Expire Soon
View all 6
Receipt Printing and Software
5
How To Edit Receipts in WorkFlows
Symphony Receipt Printer Installation and Configuration
Symphony Receipt Printer Software and Agency Files
WorkFlows Generic Text Printer Setup
WorkFlows Receipt Printer Setup
Symphony WorkFlows 3.7.1 Upgrade
5
Symphony WorkFlows 3.7.1 FAQs
Symphony WorkFlows 3.7.1 New Install
Symphony WorkFlows 3.7.1 Upgrade - Option 2
Symphony WorkFlows 3.7.1 for Macintosh
Remote On-Demand Access
Symphony WorkFlows Installation
3
Logging on to Symphony WorkFlows
WorkFlows Client Configuration
WorkFlows System Requirements and Peripheral Recommendations
Symphony WorkFlows Tips & Tricks
4
HotKey Program Installation for WorkFlows
WorkFlows Default Function Key Mapping
WorkFlows Font Settings
WorkFlows Tabbed Windows Setup
Symphony WorkFlows Troubleshooting
8
Cash Drawer/Register
Cloud Backup Connection
Connection Closed by Remote Host
Response Truncated
WorkFlows Configuration Reset - Sirsi Folder Rename
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Known Issues
Symphony Receipt Printer
1
Symphony Receipt Printer Transit Slip Agency Support Disabled
WorkFlows
1
User Expiration Dates Year 2038 and Beyond
Patron Facing Products
BCMobile (SEO Libraries App)
8
BCMobile App Templates
Click & Collect Sound Issue on Apple iPad
Click & Collect Staff Dashboard Walkthrough
SEO Libraries App Click & Collect Curbside
SEO Libraries App Fact Sheet
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Digital Content - OverDrive
3
How to Link to OverDrive Content
Libby App Not Supported on Apple iOS Version 9 or earlier
OverDrive (Ohio Digital Library) Help Topics
Enterprise (Online Catalog)
17
Auto Renewals - English
Auto Renewals - Spanish
Checkout History - Patron Opt In
EDS Self-Paced Guide
Enterprise 5.0.1 Mobile/Responsive Theme Overview
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Services
Die-Cut Collection
3
How to Search Die-Cuts in Enterprise
How to Search Die-Cuts in WorkFlows
SEO Die Cut Collection
Email (seolibraries.org)
2
Email Policy
Email Services provided by SEO
Interlibrary Loan
4
Interlibrary Loan FAQs
OCLC Referral Center Tips & Tricks
ILL Libraries Information
Ohio Link Labels
Marketing
2
OPLIN Database Marketing Materials
Economic Power of Libraries
Statewide Delivery
8
Daily Delivery Bag Count Form
Delivery Customer Service Form
Delivery Flow Chart
Manifest List
Ohio Link Labels
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SEO Member Information
8
À la carte Menu Options
GoToMeeting Executive Session WorkFlow
How to Join the Ohio Digital Library Email List
How to Join the SEO ListServs (SEO-CAT, Members, Updates)
How to Join the Statewide Delivery Email List
View all 8