SEO Service Center

Advisory Committee 0

FAQs 1

• iPad FAQs

Member Forms, Links, and Videos 7

• ILL Request Forms
• Library, Contact, and Statewide Delivery Information
• Niche Academy - Online Catalog Tutorials
• Niche Academy - Serving Every Ohioan Staff Tutorials
• Original Cataloging Form

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SEO User's Group Meeting (SEOHUG) 1

• SEOHUG 2021 Content

BLUEcloud Analytics 6

• BLUEcloud Analytics How to Videos
• BLUEcloud Analytics Instructional Guide
• How to Create a Personal View in BLUEcloud Analytics
• How to Create an E-mail Subscription Through BLUEcloud Analytics
• Newsletters

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Cataloging 25

• Add Brief Title Wizard
• Call Number and Item Maintenance
• Finding Matching Records in CatExpress
• Finding Matching Records in the SEO Catalog
• GMD List

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Circulation 29

• Adding an ILL or Fast Add Brief Title
• Bill Reason Policies
• Circulation Policy
• Emailing Checkout Receipts
• Hold Shelf Phone List Report

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Circulation Managing Users 12

• Keeping a User from Being Sent to Debt Collection
• Registering a New User
• Removing a User with a Credit Account
• Removing Unwanted ACTIVE IDs From The User's Record
• Replacing a User's Card

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MobileStaff (formerly MobileCirc) 2

• MobileStaff Documentation
• MobileStaff Kiosk Mode

Monthly Maintenance Reports 6

• Missing Maintenance Report
• Mending Maintenance Report
• Display Maintenance Report
• Assumed & Claimed Lost Maintenance Reports
• User Holds to Expire Soon

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Receipt Printing and Software 5

• How To Edit Receipts in WorkFlows
• Symphony Receipt Printer Installation and Configuration
• Symphony Receipt Printer Software and Agency Files
• WorkFlows Generic Text Printer Setup
• WorkFlows Receipt Printer Setup

Symphony WorkFlows 3.7.1 Upgrade 5

• Symphony WorkFlows 3.7.1 FAQs
• Symphony WorkFlows 3.7.1 New Install
• Symphony WorkFlows 3.7.1 Upgrade - Option 2
• Symphony WorkFlows 3.7.1 for Macintosh
• Remote On-Demand Access

Symphony WorkFlows Installation 3

• Logging on to Symphony WorkFlows
• WorkFlows Client Configuration
• WorkFlows System Requirements and Peripheral Recommendations

Symphony WorkFlows Tips & Tricks 4

• HotKey Program Installation for WorkFlows
• WorkFlows Default Function Key Mapping
• WorkFlows Font Settings
• WorkFlows Tabbed Windows Setup

Symphony WorkFlows Troubleshooting 8

• Cash Drawer/Register
• Cloud Backup Connection
• Connection Closed by Remote Host
• Response Truncated
• WorkFlows Configuration Reset - Sirsi Folder Rename

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Symphony Receipt Printer 1

• Symphony Receipt Printer Transit Slip Agency Support Disabled

WorkFlows 1

• User Expiration Dates Year 2038 and Beyond

BCMobile (SEO Libraries App) 8

• BCMobile App Templates
• Click & Collect Sound Issue on Apple iPad
• Click & Collect Staff Dashboard Walkthrough
• SEO Libraries App Click & Collect Curbside
• SEO Libraries App Fact Sheet

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Digital Content - OverDrive 3

• How to Link to OverDrive Content
• Libby App Not Supported on Apple iOS Version 9 or earlier
• OverDrive (Ohio Digital Library) Help Topics

Enterprise (Online Catalog) 17

• Auto Renewals - English
• Auto Renewals - Spanish
• Checkout History - Patron Opt In
• EDS Self-Paced Guide
• Enterprise 5.0.1 Mobile/Responsive Theme Overview

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Die-Cut Collection 3

• How to Search Die-Cuts in Enterprise
• How to Search Die-Cuts in WorkFlows
• SEO Die Cut Collection

Email (seolibraries.org) 2

• Email Policy
• Email Services provided by SEO

Interlibrary Loan 4

• Interlibrary Loan FAQs
• OCLC Referral Center Tips & Tricks
• ILL Libraries Information
• Ohio Link Labels

Marketing 2

• OPLIN Database Marketing Materials
• Economic Power of Libraries

Statewide Delivery 8

• Daily Delivery Bag Count Form
• Delivery Customer Service Form
• Delivery Flow Chart
• Manifest List
• Ohio Link Labels

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SEO Member Information 8

• À la carte Menu Options
• GoToMeeting Executive Session WorkFlow
• How to Join the Ohio Digital Library Email List
• How to Join the SEO ListServs (SEO-CAT, Members, Updates)
• How to Join the Statewide Delivery Email List

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