Knowledge base
Most popular articles
- Shipping Labels
- Statewide Delivery Library Codes and Shipping Exceptions
- Daily Delivery Bag Count Form
- Delivery Customer Service Form
- Ohio Link Labels
- Symphony Receipt Printer Transit Slip Agency Support Disabled
- Manifest List
- Viewing Reports in Microsoft Excel
- Symphony Receipt Printer Installation and Configuration
Cataloging
Call Number and Item Maintenance
- Add Brief Title Wizard
- Call Number and Item Maintenance
- How to Modify a Bibliographic Record
- Label Designer
- Home Locations
- Item Types
- Item Category 1 - Format
- Item Category 2 - Audience
- Item Category 3 - Genre
- Item Category 4 - Reading Level
- Determining Language of MARC Records in WorldShare Record Manager
Item Group Editor
Serials
WorldShare Record Manager
Guidelines and Recommendations
- A novel/A thriller subtitles
- DVD/BLU-RAY Combo Packs
- Finding Matching Records in the SEO Catalog
- French Subject Headings in English WorldShare Records
- How To Spot Fake/Bootleg DVDs
- Important Information for Cataloger Contacts
- Large Print vs Larger Print
- List of Approved GMDs for Bibliographic Records
- Matching Records by Format
- Original Cataloging Form
- Requesting Original Cataloging for Your Item
- What are the Guidelines for a browsing collection DVD and Video Media?
- What are the Guidelines for a browsing collection of Print/Audiobooks?
- What is MARC?
- Xbox One/Xbox Series X GMDs
Circulation
Bills
Holds
Searching
Special Tasks
Users
- Keeping a User from Being Sent to Debt Collection
- Outreach Homebound Users
- Registering a New User
- Removing a User with a Credit Account
- Removing Unwanted ACTIVE IDs From The User's Record
- Replacing a User's Card
- SMS (Text) Notifications for Users
- Special Users - Mending, Missing, Discard, etc
- User Category 1 - Gender - Decade of Birth
- User Category 2 - County Township
- User Category 3 - School District
- User Category 4 - Notify By
- User Category 5 - Internet Use
- User ID Manager
- User Last Activity Date
Guidelines and Recommendations
Interlibrary Loan
Forms
WorldShare
- How to Order an Unfilled/Previously Ordered Item on OCLC Referral Center
- How to Print Book Straps for OCLC Referral Center Items
- How to Print Return Labels for OCLC Referral Center
- How to Receive or Not Receive Items in OCLC Referral Center
- How to Renew OCLC Referral Center items
- How to Request a Title on OCLC Referral Center
- How to Return or Mark Items Lost in OCLC Referral Center
- How to View Copy Request Using OCLC Referral Center Article Exchange
- How to View History for OCLC Items in Referral Center
- ILL Libraries Information
- Interlibrary Loan FAQs
- OCLC Referral Center Tips & Tricks
- Viewing Replies from Lenders for Unfilled Requests
Online Catalogs and Apps
Digital Content - OverDrive
MobileStaff
Online Catalog (Enterprise)
- Checkout History - Patron Opt In
- Custom Self-Registration
- Direct Linking To Item Titles in Enterprise
- EDS Self-Paced Guide
- Enterprise 5.0.1 Mobile/Responsive Theme Overview
- Enterprise Custom Themes
- Enterprise My Account Link
- eResource Central
- eResource Central - Hoopla Integration
- How do I suspend holds and end suspended holds in Enterprise?
- How to Find Magazines in Enterprise
- How to Setup your Public Access Catalog (kiosk)
- Patron Barcode History
- PayPal Guest Payments Update
- PayPal Payments Procedure
- Search Box Code
- Syndetics Talpa AI Search Tool
SEO Libraries App
Known Issues
Reports
BLUEcloud Analytics
- 1. Getting Started
- 2. Running a Report
- 3. Exporting a Finished Report
- BLUEcloud Analytics Attributes to WorkFlows Terms
- BLUEcloud Analytics How to Videos
- How to Create a Personal View in BLUEcloud Analytics
- How to Create an E-mail Subscription Through BLUEcloud Analytics
- Running & Navigating the Purchase Alert
- What’s New in BLUEcloud Analytics – October 2023
Maintenance Reports
- Assumed & Claimed Lost Maintenance Reports
- Automated Database Cleanup Schedule
- AVAIL_SOON & CATALOGING Current Location Maintenance Report
- Bounced E-Mail Report
- CATALOGING Home Location Maintenance Report
- Claims Returned Items
- Damaged Maintenance Report
- Display Maintenance Report
- Mending Maintenance Report
- Missing Maintenance Report
- UNKNOWN Item Type Maintenance Report
- User Holds to Expire Soon
WorkFlows Reports
Services
Symphony WorkFlows
Installation Guides and Software Downloads
- Symphony WorkFlows 4.1.0 FAQs
- Symphony WorkFlows 4.1.0 for Mac
- Symphony WorkFlows 4.1.0 New Install
- Symphony WorkFlows 4.1.0 Upgrade - Option 1
- Symphony WorkFlows 4.1.0 Upgrade - Option 2
- Symphony WorkFlows Permissions Fix
- What's New in Symphony 4.1.0
- WorkFlows Client Configuration
- WorkFlows System Requirements and Peripheral Recommendations
Receipt Printing and Software
- .Net Repair Tool for Symphony Receipt Printer (Resolves certain crash conditions)
- How To Edit Receipts in WorkFlows
- Symphony Receipt Printer Installation and Configuration
- Symphony Receipt Printer Software and Agency Files
- Symphony Receipt Printer Transit Slip Agency Support Disabled
- WorkFlows Generic Text Printer Setup
- WorkFlows Receipt Printer Setup
Symphony WorkFlows Tips & Tricks
Symphony WorkFlows Troubleshooting
- Cash Drawer/Register
- Cloud Backup Connection
- Connection Closed by Remote Host
- Response Truncated
- WorkFlows Configuration Reset - Sirsi Folder Rename
- WorkFlows Offline Mode User Access and Library Information Blank
- WorkFlows Report Session Path Fix - Wordpad Update
- WorkFlows Update Staff Client Message removal