When a user loses or needs a replacement card, use the User Lost Card wizard in WorkFlows to assign a new card.
- In WorkFlows, click on the User Lost Card wizard in the Users wizard group.
- Perform a search for the user that needs a new card, if not the current user.
- Select the user and click on Assign New Card.
- Scan or input the new library card number in the New user ID field.
- Click Close.
Notes
A duplicate card is created when is created with a LOSTCARD profile. These accounts are deleted nightly.
The wizard will add INACTVID and PREV_ID entries in Extended Info. These values are deleted nightly.