Claims Returned Items report can be viewed using BLUEcloud Analytics.

What to do: Each month, library staff is expected to look for claims returned items in the stacks. Check in any items found.

Retention: After twelve months, any items in Claims Returned will be discarded.

BLUEcloud Analytics

1. Locate the Claims Returned by Item Library in BLUEcloud Analytics in the BCA OHIO>Shared Reports>SEO REPORTS>MAINTENANCE folder.

2. In the prompts, click on your library code and single chevron arrow to bring the library to the selected column.

3. Click Run Report.

4. Print or export the report as desired. More instructions on using BlueCloud Analytics can be found in this knowledge base article.