WorkFlows Generic Text Printer Setup

Modified on Sat, 27 Feb, 2021 at 11:04 AM

Depending on the make/model of the receipt printer and the version of your operating system, you may need to add your receipt printer as a generic text only driver printer.

Procedure for setting up a Generic / Text Only printer

Go to your printers in Windows, add new printer.
Choose local printer, choose the correct connection either USB or LPT for older printers
Select "Generic" as the Manufacturer and "Generic /Text only" as the Printer
Once installed, you must now create a form for the Generic Text Only printer to use

Procedure for creating the form:

In Windows 7 and up click on the Generic Text/Only Printer and it should display Printer Server Properties. If it does not, tap the ALT key to bring up the alternate menu bar
Name the form 0 (zero) 0Seo, and use setting 3 inch width and 1 inch height. Save form and close
Once the form is created, you must now apply the form to your Generic Text / Only printer
Right click the Generic Printer and go to Properties and then Device Settings
Select the 0Seo at top of the list and select for all 3 fields...
Go to tab General tab and select Preferences
Next select the Advanced button
Change the paper size to 0seo
Click apply and close all open boxes
Now that your printer is setup, launch Workflows, then to Preference >> Peripherals >> Receipt Printer
Check Receipt printer available then select the Generic Text / Only printer you just created
Check the box No Builtin raster driver,cut paper supported, and Form feed supported and make sure the ASCII sequences match the image below:
The last octet of the Form feed supported of "20" determines the footer length

Now test your printer by printing a checkout receipt.