Suspending and Unsuspending Holds
Suspending a hold allows a patron to maintain their place in the hold queue without having the hold filled until a specific date (e.g., while they are on vacation).
1. Placing a Suspended Hold
- From the CIRC toolbar, click on the Place Hold wizard.
- Begin placing the hold for the patron as usual.
- Click the Calendar Gadget icon to the right of the Date suspended field.
- Select the date the suspension should begin and click OK.
- Click the Calendar Gadget icon to the right of the Date unsuspended field.
- Select the date when the suspension should end. Once this date passes, the hold will automatically return to active status to be filled.
- Click OK.
- Click the Place Hold button to complete the request.
Important: If you enter a "Date suspended" but leave the "Date unsuspended" field blank, the hold will remain suspended indefinitely. Always ensure an unsuspension date is included.
2. Identifying Suspended Holds in User Records
When viewing a patron's record in the Checkout or Display User wizards, suspended holds will be clearly marked in the Holds tab. The list will display both the "Suspended" status and the scheduled "Date Unsuspended."
