This document will explain how you can suspend and unsuspend holds in WorkFlows.
- From CIRC toolbar, click on the Place Hold wizard.
- Begin placing the hold as usual.
- Click on the gadget to the right of the Date suspended field.
- Select date to suspend the hold.
- Click OK.
- Click on the gadget to the right of the Date unsuspended field.
- Select the date when you want the suspension to end. When this date passes the hold will begin the process of being filled.
- Click OK.
- Click the Place Hold button.
When a user is displayed at the checkout screen, the user's holds that are suspended show a suspended and also show the unsuspened date.
If only a date suspended is entered and no date unspended is entered the hold will be suspended indefinitely. So be sure to include a date of unsuspended when placing a hold.