This article will demonstrate how to replace a user's card or lost card (user's id).
To designate a card as lost, please follow the steps below:
- In the Circ Module, open the Modify User Wizard
- Using the User Search Helper, search for the patron account you wish to modify.
- When you have located the correct user, click Modify User.
- In the User ID field, delete the old number and scan or type in the new number.
- If the new ID is scanned in it will update & save the record automatically and you will need to click on Make More Changes.
- Go to the User ID Manager Helperand highlight the ID you just replaced and move it over to the DISCARD IDS column. Click OK.
- Click on the Extended Info Tab. Highlight and delete the Previous User IDnumber.
- Click Save.
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