Special Users - Mending, Missing, Discard, etc

Managing Internal Item Statuses

In WorkFlows, items that are missing, damaged, or being used for displays must be checked out to special user accounts. These accounts apply specific restrictions, such as "shadowing" the item from the public catalog or preventing/allowing holds.

Missing Items

Use this for items that cannot be located on your shelves.

1. Open the Checkout Wizard (Circulation Module > Common Tasks).
2. In the User ID field, enter your library's three-letter code followed by MISSING (e.g., FINMISSING, GCCMISSING).
3. Scan the Item ID and press enter.
   

Mending Items

Use this for items that require physical repair.

1. Open the Checkout Wizard.
2. In the User ID field, enter your library's three-letter code followed by MENDING (e.g., TIFMENDING, WAYMENDING).
3. Scan the Item ID.

Display Items

Use this for materials currently being featured in a temporary library display.

1. Open the Checkout Wizard.
2. In the User ID field, enter your library's three-letter code followed by DISPLAY (e.g., MCCDISPLAY, STEDISPLAY).
3. Scan the Item ID.

Discard Items (Weeding)

Use this for items being permanently withdrawn from the collection.

1. Open the Checkout Wizard.
2. In the User ID field, enter your library's three-letter code followed by DISCARD (e.g., SEODISCARD, PNLDISCARD).
3. Scan the Item ID.
4. Note: System reports will automatically remove these discarded records from the catalog on a monthly basis.

Damaged Items (Other Libraries)

If you receive a damaged item in delivery or if a patron returns a consortium item with missing pieces:

1. Open the Checkout Wizard.
2. In the User ID field, enter DAMAGED. There is only one DAMAGED user used by the entire consortium.
3. Scan the Item ID.
4. Click Checkout To New User at the bottom of the workspace.
5. When the receipt prints, write the specific details of the damage on it. Secure the receipt to the item and return it home to the owning library.