Delivery Customer Service Form
The Statewide Delivery Report is updated as new locations are added, deleted or changed. Please report errors in the manifest list through the Delivery Customer Service form.
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Cataloging
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Call Number and Item Maintenance
- Add Brief Title
- Call Number and Item Maintenance
- How to Modify a Bibliographic Record
- Label Designer
- Home Locations
- Item Types
- Item Category 1 - Format
- Item Category 2 - Audience
- Item Category 3 - Genre
- Item Category 4 - Reading Level
- Determining Language of MARC Records in WorldShare Record Manager
- Modifying a Bibliographic Record
- Item Group Editor
- Serials
- WorldShare Record Manager
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Guidelines and Recommendations
- A novel/A thriller subtitles
- DVD/BLU-RAY Combo Packs
- Finding Matching Records in the SEO Catalog
- French Subject Headings in English WorldShare Records
- How To Spot Fake/Bootleg DVDs
- Important Information for Cataloger Contacts
- Item Maintenance - Discard OR Delete?
- Large Print vs Larger Print
- List of Approved GMDs for Bibliographic Records
- Matching Records by Format
- Original Cataloging Form
- Requesting Original Cataloging for Your Item
- What are the Guidelines for a browsing collection DVD and Video Media?
- What are the Guidelines for a browsing collection of Print/Audiobooks?
- What is MARC?
- Xbox One/Xbox Series X GMDs
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Call Number and Item Maintenance
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Circulation
- Bills
- Holds
- Searching
- Special Tasks
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Users
- Keeping a User from Being Sent to Debt Collection
- Outreach Homebound Users
- Patron Transfers and Account Management
- Registering a New User
- Registering Single Name Users
- Removing a User with a Credit Account
- Removing Unwanted ACTIVE IDs From The User's Record
- Replacing a User's Card
- SMS (Text) Notifications for Users
- Special Users - Mending, Missing, Discard, etc
- User Category 1 - Gender - Decade of Birth
- User Category 2 - County Township
- User Category 3 - School District
- User Category 4 - Notify By
- User Category 5 - Internet Use
- User ID Manager
- User Last Activity Date
- Guidelines and Recommendations
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Interlibrary Loan
- Forms
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WorldShare
- How to Print Book Straps for OCLC Referral Center Items
- How to Print Return Labels for OCLC Referral Center
- How to Receive or Not Receive Items in OCLC Referral Center
- How to Renew OCLC Referral Center items
- How to Request a Title on OCLC Referral Center
- How to View Copy Request Using OCLC Referral Center Article Exchange
- How to View History for OCLC Items in Referral Center
- ILL Libraries Information
- Interlibrary Loan FAQs
- Marking Items Lost
- OCLC Referral Center Tips & Tricks
- Ordering an Unfilled or Previously Ordered Item
- Viewing Replies from Lenders for Unfilled Requests
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Online Catalogs and Apps
- Digital Content - OverDrive
- MobileStaff
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Online Catalog (Enterprise)
- Checkout History - Patron Opt In
- Custom Self-Registration
- Direct Linking To Item Titles in Enterprise
- EDS Self-Paced Guide
- Enterprise 5.0.1 Mobile/Responsive Theme Overview
- Enterprise Custom Themes
- Enterprise My Account Link
- eResource Central
- eResource Central - Hoopla Integration
- How do I suspend holds and end suspended holds in Enterprise?
- How to Find Magazines in Enterprise
- How to Setup your Public Access Catalog (kiosk)
- Patron Barcode History
- PayPal Guest Payments Update
- PayPal Payments Procedure
- Search Box Code
- Syndetics Talpa AI Search Tool
- SEO Libraries App
- Known Issues
- Patron Point
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Reports
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BLUEcloud Analytics
- 1. Getting Started
- 2. Running a Report
- 3. Exporting a Finished Report
- BLUEcloud Analytics Attributes to WorkFlows Terms
- BLUEcloud Analytics How to Videos
- How to Create a Personal View in BLUEcloud Analytics
- How to Create an E-mail Subscription Through BLUEcloud Analytics
- Running & Navigating the Purchase Alert
- What’s New in BLUEcloud Analytics – October 2023
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Maintenance Reports
- Assumed & Claimed Lost Maintenance Reports
- Automated Database Cleanup Schedule
- AVAIL_SOON & CATALOGING Current Location Maintenance Report
- Bounced E-Mail Report
- CATALOGING Home Location Maintenance Report
- Claims Returned Items
- Damaged Maintenance Report
- Display Maintenance Report
- Mending Maintenance Report
- Missing Maintenance Report
- UNKNOWN Item Type Maintenance Report
- User Holds to Expire Soon
- WorkFlows Reports
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BLUEcloud Analytics
- Security
- Services
- Statewide Delivery
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Symphony WorkFlows
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Installation Guides and Software Downloads
- How To Migrate Symphony Workflow Settings To A Different Computer
- Symphony WorkFlows 4.1.0 FAQs
- Symphony WorkFlows 4.1.0 for Mac
- Symphony WorkFlows 4.1.0 New Install
- Symphony WorkFlows 4.1.0 Upgrade - Option 1
- Symphony WorkFlows 4.1.0 Upgrade - Option 2
- Symphony WorkFlows Permissions Fix
- What's New in Symphony 4.1.0
- WorkFlows Client Configuration
- WorkFlows System Requirements and Peripheral Recommendations
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Receipt Printing and Software
- .Net Repair Tool for Symphony Receipt Printer (Resolves certain crash conditions)
- How To Edit Receipts in WorkFlows
- Symphony Receipt Printer Installation and Configuration
- Symphony Receipt Printer Software and Agency Files
- Symphony Receipt Printer Transit Slip Agency Support Disabled
- WorkFlows Generic Text Printer Setup
- WorkFlows Receipt Printer Setup
- Symphony WorkFlows Tips & Tricks
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Symphony WorkFlows Troubleshooting
- Cash Drawer/Register
- Cloud Backup Connection
- Connection Closed by Remote Host
- Notice Printing with Notepad - fix Page Creep
- Response Truncated
- WorkFlows Configuration Reset - Sirsi Folder Rename
- WorkFlows Offline Mode User Access and Library Information Blank
- WorkFlows Report Session Path Fix - Wordpad Update
- WorkFlows Update Staff Client Message removal
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Installation Guides and Software Downloads
- Training
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About SEO
- Governance
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SEO Library Consortium Information
- 2024 SEO Library Consortium Annual Report
- About the SEO Library Consortium
- History of the SEO
- How Federal Funding Directly Supports Your Library's Core Services
- How to Join the SEO Library Consortium
- Meet Our Team
- Member Library Information
- SEO Circulation Policy
- SEO Library Consortium Stats
- SEO Member Libraries Map
- SEO Newsletters
- SEO Updates Listserv Archive
- SEO User's Group Meeting (SEOHUG)