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Creating an E-Mail Subscription

Creating and Managing Email Subscriptions

Email subscriptions are the best way to automate reports that run for a relative timeframe (e.g., Previous Day, Week, or Month) or reports with static parameters.


1. Setting Up a New Email Subscription

  1. Run the report you wish to automate.
  2. Once the results load, click the down arrow next to Report Home.
  3. Select Subscribe to and then click E-mail.
    Report Home menu showing the path to Subscribe to > E-mail.
  4. Schedule: Use the dropdown menu to choose your frequency (e.g., Daily, First of the Month).
    Subscription schedule dialog box highlighting the frequency selection.
  5. Recipients: Click To. Fill in the Address Name and Physical Address (email). Click Add To Recipients then OK.
    Recipients selection window showing email entry fields.
  6. Delivery Settings: In the Send field, we recommend selecting Data in Email. Choose your preferred Delivery Format (e.g., Excel or PDF).
  7. Page-By Feature: If the report has multiple branches or locations, ensure the Expand Page-by Fields box is checked to include all data.
    Export settings highlighting the Expand Page-by Fields checkbox.
  8. Subject Line: Update the Subject to something descriptive so you can identify the report in your inbox.
  9. Click OK to save the subscription.

2. Managing Existing Subscriptions

To view, edit, or delete your automated reports, click the My Subscriptions icon on the main navigation bar.

  • To change the schedule or recipients: Click the Edit icon (pencil) in the Action column.
    Subscriptions list highlighting the Edit icon.
  • To change report filters or prompts: Click the Personalize icon (green question mark) in the Action column.
    Subscriptions list highlighting the Personalize icon.

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